I ordered golf clubs. They came unwrapped in a giant box. They banged around all the wa...

GetHuman-milessch's customer service issue with Dick's Sporting Goods from June 2020

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The issue in GetHuman-milessch's own words
I ordered golf clubs. They came unwrapped in a giant box. They banged around all the way from KY and when I received the set, they were completely scratched. Not only that but they mixed clubs from * different sets and sold them to me. It’s kind of like retail fraud with revers roles. They sold me a bill of goods, and Ping would be mortified if they knew Dicks operated this way. Of course the call center says send them back, but I am very angry and would like someone from customer service to hear me out. I’m thinking about taking dicks small claims court on charges of retail fraud. They stole from me. Charged money for a set of clubs that they purposely combined with another set and tried to deceive me.

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Dick's Sporting Goods

Customer service issue
Reported by GetHuman-milessch
Jun 13th, 2020 - 4 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 149 others
0 customers following this

Timeline

GetHuman-milessch started working on this issue
Jun 13th 11:37am