I purchased a trampoline and tried multiple times to use discount code emailed to me ye...

GetHuman4675480's customer service issue with Dick's Sporting Goods from April 2020

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The issue in GetHuman4675480's own words
I purchased a trampoline and tried multiple times to use discount code emailed to me yet the site would not allow it. Called customer service and they said to call back after purchase and they would refund the discounted portion to original payment. I have called numerous times even being on hold over ** mins before call would be disconnected. I’m unsure how else to obtain the refund of discount since I can not get through to customer service.

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Dick's Sporting Goods

Customer service issue
Reported by GetHuman4675480
Apr 19th, 2020 - 6 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 112 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman4675480 started working on this issue
Apr 19th 10:36am