I called the Richmond ave. Staten island store and asked if the ran the full line of Ca...

GetHuman-gadacey's customer service issue with Dick's Sporting Goods from December 2018

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The issue in GetHuman-gadacey's own words
I called the Richmond ave. Staten island store and asked if the ran the full line of Carhartt boots in my size and the rep. said yes we do. After traveling to the store I looked on my own to find them on the shelves with no luck. Now I'm getting frustrated and look for a sales associate on the floor to find * sales guy's standing in a circle and when I asked for help finding the boots I was looking for I got a look and a response that was not with good mannerisms for making a sale. I was finally helped to the selection of Carhartt boots to find * pair of boots sizes ** and **.*. my experience was less than favorable. I will never set foot into another ****'s sporting goods store again. As far as how they should fix this problem... Start hiring people that want to actually work.

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Dick's Sporting Goods

Customer service issue
Reported by GetHuman-gadacey
Dec 1st, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 269 others
0 customers following this

Timeline

GetHuman-gadacey started working on this issue
Dec 1st, 2018 7:25pm

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