I don't understand why we as non paying deivnatart members who do not have, or cannot a...

GetHuman3369014's customer service issue with DeviantART from August 2019

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The issue in GetHuman3369014's own words
I don't understand why we as non paying deivnatart members who do not have, or cannot afford your Premium or Core memberships can't at least change our usernames at least one time.**i for example made my account -QueenLucy-Diclonius- around ten or so years ago and have been a stable recurring member since then. however i was a child when i made that username and have no association with what it is based off of. I would like to change it but i don't have any points: and whie my account is not one that submits artwork regularialy or anything: i would still like that option, just one time even!**I considered making a new account but this one is linked to my email and i dont have a backup to link it over to to deactivate it. as well as i have years of favourites saved in my account and dont wish to have to refavourite everything.**PLEAE PLEASE PLEASE LET THE NOT PAYING MEMBERS AT LEATS HAVE * FREE NAME CHANGE! that's all i ask and i'm sure I am not the only one

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DeviantART

Customer service issue
Reported by GetHuman3369014
Aug 5th, 2019 - 3 years ago
Not resolved
Seen by 55 customers so far
Similar issue to 200 others
0 customers following this

Timeline

GetHuman3369014 started working on this issue
Aug 5th, 2019 2:47am
GetHuman3369014 indicated the issue is not fixed yet.
Aug 5th, 2019 9:43pm

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