On January **, I placed order ***** in response to an email from Despair offering a fre...

GetHuman-toaymina's customer service issue with Despair.com from February 2019

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The issue in GetHuman-toaymina's own words
On January **, I placed order ***** in response to an email from Despair offering a free "animal spirits" calendar with the purchase of a pre-printed **** calendar. I've been a customer since and, as I hadn't yet ordered my yearly calendar, I decided to take advantage of the offer. The email said the animal spirits calendar would NOT show up in the shopping cart, but would be shipped automatically with the order. Good enough. **However, my order arrived without the animal spirits calendar, leaving my lovely, awesome and amazing wife dispirited. I guess you could say, in despair. **I have been ordering calendars since **** and have NEVER had a problem before. I've always been a very happy dissatisfied customer, however, with the omission of the promised animal spirits calendar and - more importantly - the lack of response to two emails now, I am becoming more dissatisfied. **Sure hope you can help get the Animal Spirits calendar to us. *Thanks. **Michael
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Customer service issue
Reported by GetHuman-toaymina
Feb 7th, 2019 - 3 mons ago
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GetHuman-toaymina started working on this issue
Feb 7th 12:20am