Before contacting them, items GetHuman2613068 may need:
Order number, Billing address, and Email address on the account (if applicable)
Top Tip from another customer
There are many ways to submit a complaint to DirectTV but the best option is to call in. If you call into DirectTV you are more likely to get a strong resolution than using http://www.directv.com/DTVAPP/global/contentPageNR.jsp?assetId=P1700006.
The issue in GetHuman2613068's own words
Order********* I paid extra for * day shipping and now get email telling me there is a backorder. extra shipping fee should be removed. I would like to know which item is back ordered. I may want to cancel that part of order *not possible to reach you by phone. I have been on hold for ** min. Not a great *st order impression. Really disappointed. I ordered on line for the convenience, I could have gone to any store and purchased my products in less time
GetHuman2613068 did not yet indicate what DermStore.com should do to make this right.
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