Received an email that order shipped on *****. USPS tracking...

GetHuman1658486's customer service issue with DermStore.com from November 2018

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Received an email that order shipped on *****. USPS tracking ***********************************.*I have been tracking this delivery and it was scheduled for delivery between Monday and Thursday. Tracking number indicates that usps has only received pre shipment information. I have called dermstore *x. CSR rep told me today that I would definitely have it TODAY. Each time your CSR act like I have no clue what I am talking about! Very disappointing that not one of them seemed to care and lost your company good business! So now I am waiting to see who will*Listen and tell me where my order is?!!?
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DermStore.com

Customer service issue
Reported by GetHuman1658486
Nov 30th, 2018 - 6 mons ago
I have an issue with DermStore.com too
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Seen by 2 customers so far
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Timeline
GetHuman1658486 started working on this issue
Nov 30th, 2018 4:37am
GetHuman1658486 indicated the issue is not fixed yet.
Nov 30th, 2018 4:38am