I just had a horrible experience at one of your locations. I ordered the *T-Bone steak...

GetHuman3780162's Complaint issue with Denny's Corp from October 2019

Help with my Denny's Corp issue
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman3780162's own words
I just had a horrible experience at one of your locations. I ordered the *T-Bone steak dinner. The steak was awful. It had no seasoning and tasted as if they boiled it. It took them almost ** minutes to get my order and there was hardly anyone there. The staff was really rude too. I complained about my dinner and the waitress claimed there was nothing wrong with my food. The mashed potatoes tasted as if the cook mashed them without draining the water first. The southwest corn was flavorless and awful. I went in at *:** pm on ******** and didn't get out until almost * pm. I saw the waitresses mistreat a couple of other customers as well. The food and services were so bad that I don't think I will go to any Dennys ever again.

GetHuman3780162 did not yet indicate what Denny's Corp should do to make this right.

How GetHuman3780162 fixed the problem
I only got an apology and nothing else. I just as disappointed with that as I am with the service and food I got that made me write a complaint.
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Denny's Corp

Complaint issue
Reported by GetHuman3780162
Oct 17th, 2019 - 2 years ago
Fixed
GetHuman3780162 shared how to fix
Seen by 22 customers so far
Similar issue to 242 others
0 customers following this
Items needed
Name on the reservation

Timeline

GetHuman3780162 started working on this issue
Oct 17th, 2019 5:02am
GetHuman3780162 confirmed the issue is fixed. Hooray!
Oct 19th, 2019 10:08am