I need to contact Delta Customer Service in order to ask for ticket refunds due to rest...

GetHuman4441078's customer service issue with Delta Airlines Skymiles from March 2020

Help with my Delta Airlines Skymiles issue
The issue in GetHuman4441078's own words
I need to contact Delta Customer Service in order to ask for ticket refunds due to restrictions imposed on Italian citizens by the US authorities following the spread of the COVID-** epidemic.*In particular, the purpose of my trip was to participate in the launch programme for an executive MBA promoted by Purdue University (https:**krannert.purdue.edu*executive*emba*IMM-Global-EMBA*Calendar.php). However, the University has communicated, in line with the indications published on the Centers for Disease Control and Prevention website (https:**wwwnc.cdc.gov*travel*notices*warning*coronavirus-italy), the obligation for Italian students to undergo a **-day voluntary quarantine upon arrival on US soil, which on a *-day trip would have made impossible to carry out any activity.*I tried to ask for the refund through their web-form, but as soon as I complete the procedure, I receive a error message.*I feel quite frustrated because I am not able to contact Delta.

GetHuman4441078 did not yet indicate what Delta Airlines Skymiles should do to make this right.

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How Do I Redeem My Frequent Flyer Miles for a Flight with Delta Airlines?How Do I Change My Flight That I Booked with Delta Skymiles?
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Delta Airlines Skymiles

Customer service issue
Reported by GetHuman4441078
Mar 9th, 2020 - 2 years ago
Fixed
Seen by 23 customers so far
Similar issue to 1145 others
0 customers following this
Items needed
Skymiles Number
Ticket Number
Confirmation Number
Departure City
Dates of Flights
Arrival City
Home Address
Name of Passengers
Phone Number

Timeline

GetHuman4441078 started working on this issue
Mar 9th, 2020 5:43pm
GetHuman4441078 indicated the issue is not fixed yet.
Mar 9th, 2020 10:05pm
GetHuman4441078 confirmed the issue is fixed. Hooray!
Mar 9th, 2020 10:34pm
GetHuman4441078 confirmed the issue is fixed. Hooray!
Mar 9th, 2020 10:34pm