Sky Miles **********. Original flight DL*** JFK*CDG was cancelled. New flight AF ** but...

GetHuman-bonsimon's customer service issue with Delta Airlines Skymiles from October 2019

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The issue in GetHuman-bonsimon's own words
Sky Miles **********. Original flight DL*** JFK*CDG was cancelled. New flight AF ** but my luggage did not arrive. I filed a claim CDGAF******, but my luggage has still - after five days - has not arrived. My hotel has called missing baggage at CDG. I have called Delta. No one knows has any information. They do not know if my suitcase is in New York or in Paris. My suitcase is a **" brown soft zippered suitcase. It has a stenciled silver *-inch high "S" on the front. It has a black luggage tag. It has a *.*x** inch sheet of paper with my name, address, telephone number and email inside the bag. Identifiable clothing are a green and brocade silk jacket, a long black evening gown, a Loro Piana black cape, a Longchamps small leather purse, two plastic *-day pill boxes, a clear plastic toiletry bag, a zippered plastic case with * Smedley cotton shirts, another plastic case with underpants, bras, black silk slip, * paris of black slacks, etc. I have had to purchase over $*,*** of clothes to attend formal private museum and embassy parties I NEED INFORMATION ABOUT MY BAG!!! I leave the Ritz Hotel on Tuesday morning.

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Delta Airlines Skymiles

Customer service issue
Reported by GetHuman-bonsimon
Oct 20th, 2019 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 2492 others
0 customers following this
Items needed
Skymiles Number
Ticket Number
Confirmation Number
Departure City
Dates of Flights
Arrival City
Home Address
Name of Passengers
Phone Number


GetHuman-bonsimon started working on this issue
Oct 20th, 2019 10:54am
GetHuman-bonsimon indicated the issue is not fixed yet.
Oct 21st, 2019 11:10am
GetHuman-bonsimon indicated the issue is not fixed yet.
Oct 21st, 2019 11:11am