My family deezer is not working. My playlists have been cleared and the app states I c...

GetHuman-marionfe's customer service issue with Deezer from December 2019

Help with my Deezer issue
The issue in GetHuman-marionfe's own words
My family deezer is not working. My playlists have been cleared and the app states I can't make new ones as its a premium function. I have family deezer my husband is the main account holder (email address *****@***.com) so should be able to do this. Its not the first time my playlist have been cleared, but now it has completely removed me from my premium subscription.

GetHuman-marionfe did not yet indicate what Deezer should do to make this right.

I have an issue with Deezer too
How GetHuman-marionfe fixed the problem
The system updated and needed to be logged into again. I logged into the app using the wrong details
Please help with my Deezer issue
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I'm signed up for deezer premium it asks me to update my account details I do so...Won't accept my card dont know why would like to subscribe wint let me my card is...My song content is not loading through playlists that I have createdMy deezer subscription is not playing through.keeps stopping after each songMy mobile phone have been fixed and downloaded apps to Google apps to save apps b...Salve Mi avete addebitato il mese di marzo * di aprile di quest'anno ed io non ho...nutzer ID bei euch lautet: *********Hello! **Sounds like my Deezer acount has been hacked. My "Coups de coeur", at l...I have a New Versa and I can't upload my account or Music.
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Deezer

Customer service issue
Reported by GetHuman-marionfe
Dec 2nd, 2019 - 2 years ago
I have an issue with Deezer too
Fixed
GetHuman-marionfe shared how to fix
Seen by 15 customers so far
Similar issue to 527 others
0 customers following this
Items needed
Username
Password
Email address on the account

Timeline

GetHuman-marionfe started working on this issue
Dec 2nd, 2019 9:50am
GetHuman-marionfe confirmed the issue is fixed. Hooray!
Dec 2nd, 2019 2:16pm
GetHuman-marionfe confirmed the issue is fixed. Hooray!
Dec 2nd, 2019 2:16pm