Second email. About ** times this morning whilst listening to music music on deezer my...

GetHuman-danflorc's Problem With the App issue with Deezer from November 2019

Help with my Deezer issue
First: share to improve GetHuman-danflorc's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-danflorc may need:
Username, Password, and Email address on the account
Top Tip from another customer
If you are having technical difficulties with your Instagram app please make sure the app is up to date. You can also try to restart your phone or computer. If all else fails, delete the app, then re-download it and sign in.
The issue in GetHuman-danflorc's own words
Second email. About ** times this morning whilst listening to music music on deezer my music was interrupted. In place of my music was an ad for a family membership. I was unaware of the policy at deezer that once a person buys a premium membership that person also must purchase a family membership notwithstanding the fact that that person has no family. I've opted out of the family option every time it pops up and it keeps popping up I'm guessing as a not so subtle reminder that I have no family. As well, when the music shuts off I'm left listening to myself singing which is a sound that is hard to erase from my brain. Please rectify this situation as I'm going to have to sue myself for ruining my own quiet enjoyment when deezer shuts off and I'm left listening to myself singing. Thank you **

GetHuman-danflorc did not yet indicate what Deezer should do to make this right.

I have an issue with Deezer too
How GetHuman-danflorc fixed the problem

We are waiting for GetHuman-danflorc to fix the problem and share the solution with the rest of us customers.

Please help with my Deezer issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
I'm paying for deezer premium but I can't listen to ny music and when I login it...I'm sick and tired of my deezer music shutting off every ** seconds!!!! Pls fix it!!!I'm signed up for deezer premium it asks me to update my account details I do so...Won't accept my card dont know why would like to subscribe wint let me my card is...My song content is not loading through playlists that I have createdMy deezer subscription is not playing through.keeps stopping after each song**** this!!!!!! Give me back my two months of money you've been stealing!!!!!!!My mobile phone have been fixed and downloaded apps to Google apps to save apps b...
Do you have a customer issue as well?
We can help you get Deezer's attention and get better help faster. Tap below to get started.
Having Deezer issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Deezer

Problem With the App issue
Reported by GetHuman-danflorc
Nov 23rd, 2019 - 3 years ago
I have an issue with Deezer too
Not resolved
Seen by 19 customers so far
Similar issue to 489 others
0 customers following this

Timeline

GetHuman-danflorc started working on this issue
Nov 23rd, 2019 5:43pm
GetHuman-danflorc indicated the issue is not fixed yet.
Nov 23rd, 2019 11:57pm
GetHuman-danflorc indicated the issue is not fixed yet.
Nov 23rd, 2019 11:59pm
GetHuman-danflorc indicated the issue is not fixed yet.
Nov 23rd, 2019 11:59pm
GetHuman-danflorc indicated the issue is not fixed yet.
Nov 24th, 2019 12:02am
GetHuman-danflorc indicated the issue is not fixed yet.
Nov 24th, 2019 12:02am

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies