User name: jeffsharp**e-mail: *****@***.com**Hello. I cancelled my Deezer Premium sub...

GetHuman-jbsharp's customer service issue with Deezer from July 2018

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The issue in GetHuman-jbsharp's own words
My Deezer Premium account has been cancelled. Stop charging me $*.** per month. Please send email confirmation that charges will not continue. ... User name: jeffsharp**e-mail: *****@***.com**Hello. I cancelled my Deezer Premium subscription several months ago. My subscription plan tells me that "I am now enjoying free services." **Yet I see that Deezer has charged my credit card $*.** as recently as *******. I have asked you to cancel the service, you did and no longer deliver the service, thus have no reason to charge me for the service. Please remove the charges immediately and do not charge me in the future.**Thank you,**Jeff Sharp
Stop all future charges and refund charges that happened after my account was cancelled.
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Deezer

Customer service issue
Reported by GetHuman-jbsharp
Jul 3rd, 2018 - a yr ago
I have an issue with Deezer too
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Seen by 7 customers so far
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Timeline
GetHuman-jbsharp started working on this issue
Jul 3rd, 2018 9:54pm
GetHuman-jbsharp indicated the issue is not fixed yet.
Jul 3rd, 2018 11:09pm
GetHuman-jbsharp indicated the issue is not fixed yet.
Jul 3rd, 2018 11:14pm
GetHuman-jbsharp indicated the issue is not fixed yet.
Jul 7th, 2018 10:21pm