I’ve got a different phone and transferred my apps to it and can’t access my Deezer acc...

GetHuman815533's customer service issue with Deezer from June 2018

Help with my Deezer issue
I’ve got a different phone and transferred my apps to it and can’t access my Deezer account. It keeps playing adverts. I pay my subscription every month and I can’t use it ?
I trust that Deezer will make this right and come up with a resolution that is fair.
Help with my Deezer issue
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Deezer

Customer service issue
Reported by GetHuman815533
Jun 24th, 2018 - 2 mons ago
I have an issue with Deezer too
Fixed
Seen by 4 customers so far
Similar issue to 267 others
0 customers following this
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Timeline
GetHuman815533 started working on this issue
Jun 24th 1:44pm
GetHuman815533 indicated the issue is not fixed yet.
Jun 27th 2:45pm