I’ve got a different phone and transferred my apps to it and can’t access my Deezer acc...

GetHuman815533's customer service issue with Deezer from June 2018

Help with my Deezer issue
The issue in GetHuman815533's own words
I’ve got a different phone and transferred my apps to it and can’t access my Deezer account. It keeps playing adverts. I pay my subscription every month and I can’t use it ?
GetHuman815533 did not yet indicate what Deezer should do to make this right.
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Deezer

Customer service issue
Reported by GetHuman815533
Jun 24th, 2018 - 6 mons ago
I have an issue with Deezer too
Fixed
Seen by 4 customers so far
Similar issue to 267 others
0 customers following this
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Timeline
GetHuman815533 started working on this issue
Jun 24th 1:44pm
GetHuman815533 indicated the issue is not fixed yet.
Jun 27th 2:45pm