I am a Deezer monthly subscriber. My iPad functions correctly but my iPhone suddenly s...

GetHuman722441's customer service issue with Deezer from May 2018

Help with my Deezer issue
The issue in GetHuman722441's own words
Get the App loaded and working on my iPhone ... I am a Deezer monthly subscriber. My iPad functions correctly but my iPhone suddenly stopped playing. Unfortunately in desperation I deleted the Deezer App from my iPhone, despite the warning that I would loose related files. In trying to download a new App from the App store I have repeatedly been offered a one month free trial. I tried to subscribe for a premium package just to get connected - but that was unsuccessful. In the process I changed my password from six to eight letters in terms of Deezer's request.*Please advise.*James Haslam*How do I fix this problem
I was unable to do so and was repeatedly asked whether I want a free premium trial. I have no desire to pay twice.
I need to know how to get Deezer to function on my iPhone
I am a long standing paying customer
I am dismayed by Deezer's lack of reply to my complaint
I have an issue with Deezer too
How GetHuman722441 fixed the problem
I followed your instructions
Please help with my Deezer issue
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Deezer

Deezer subscription service
Customer service issue
Reported by GetHuman722441
May 27th, 2018 - 6 mons ago
I have an issue with Deezer too
Fixed
Seen by 14 customers so far
Similar issue to 18 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information
Timeline
GetHuman722441 started working on this issue
May 27th 8:12am
GetHuman722441 indicated the issue is not fixed yet.
May 27th 9:19am
GetHuman722441 indicated the issue is not fixed yet.
May 27th 1:15pm
GetHuman722441 indicated the issue is not fixed yet.
May 27th 1:17pm
GetHuman722441 indicated the issue is not fixed yet.
May 27th 1:17pm
GetHuman722441 indicated the issue is not fixed yet.
May 28th 8:56am
GetHuman722441 indicated the issue is not fixed yet.
May 28th 8:58am
GetHuman722441 indicated the issue is not fixed yet.
May 28th 10:00am
GetHuman722441 indicated the issue is not fixed yet.
May 28th 10:10am
GetHuman722441 indicated the issue is not fixed yet.
May 28th 10:10am
GetHuman722441 indicated the issue is not fixed yet.
May 28th 1:02pm
GetHuman722441 confirmed the issue is fixed. Hooray!
May 30th 9:19am