I received my order yesterday (Order ******* placed on *********).*The tube of Raw Sien...

GetHuman-lesmass's customer service issue with Danielsmith.com from August 2018

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The issue in GetHuman-lesmass's own words
I received my order yesterday (Order ******* placed on *********).*The tube of Raw Sienna arrived damaged . All other paints arrived in good condition.*Please send me a replacement tube at no cost to me. If you want me to return the damaged tube, please send Return Mail paid sticker via e-mail.**Please respond to this. I have had a very hard time with your website. The general website under "Contact Us" does not accept messages even though I have an account with you.**Elfriede Massier****-***-****
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Danielsmith.com

Customer service issue
Reported by GetHuman-lesmass
Aug 28th, 2018 - 4 mons ago
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GetHuman-lesmass started working on this issue
Aug 28th 3:36pm