I had a parcel sent from the United Kingdom to greece on the *th december. I have been...

GetHuman4115679's Missed Delivery issue with DPD from December 2019

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The issue in GetHuman4115679's own words
I had a parcel sent from the United Kingdom to greece on the *th december. I have been tracking the parcel and it says that it couldn't be delivered because it was the wrong adress. This is not true I have had many parcels delivered to this adress. It is extremely urgent that i recieve the parcel in the next few days. This parcel if for the named person AMIR OMERCIC. It is going to DOMAKOS FILAKI (PRISON). It contains important documents which have to be here in the next few days. Please inform the driver that he has to give this parcel at the prison. Please let me know when it will be delivered? Why it was undelivered when it was the right adress? Why did the driver not give it at the prison? . I am very disappointed in the service.*I have been on the telephone for * days with speedex and it is impossible to deliver my packet any day apart from saturday. Saturday and Sunday the prison does not accept packages. There is no other solution they said. I paid for a service which i am not getting. I paid your company so you find a solution. I need this packet here in the next ** hours. I handed the package to dpd it is their responisibility to deliver it to me .

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DPD

Missed Delivery issue
Reported by GetHuman4115679
Dec 18th, 2019 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 562 others
0 customers following this

Timeline

GetHuman4115679 started working on this issue
Dec 18th, 2019 11:08am