My son refused ****pment and I need the package.

GetHuman615221's customer service issue with DHL Express from April 2018

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Help with my DHL Express issue
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Full name, Phone number on order, Email on order, Order Number, and Home and billing address
GetHuman615221's next move: have a DHL Express rep call.
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The issue and preferred resolution, in GetHuman615221's own words:
The problem I ran into: My son refused ****pment and I need the package.
I trust that DHL Express will make this right and come up with a resolution that is fair.
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DHL Express

I need package redelivered.
Customer service issue
Reported by GetHuman615221
Apr 20th, 2018 - 3 mons ago
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Seen by 2 customers so far
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Timeline
GetHuman615221 started working on this issue
Apr 20th 6:16pm