I want to know something.*I am going to receive a package from Mexico. *My brother pay...

GetHuman3774266's Complaint issue with DHL (Canada) from October 2019

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The issue in GetHuman3774266's own words
I want to know something.*I am going to receive a package from Mexico. *My brother pay like ** dollars including shipping and handling plus taxes to deliver the package straight to my address.*But, I received a message from.dhl canada , charging to me *** dollars for tax ( again) and deliver the package to my address. *Why you charge twice?, that is not happening in USA , Mexico or other country of America. *My brother is going to ask in Mexico to send the package back , because is a lot of money to pay in Canada, I have to pay * time for the total value of the package!!!!.*So what he do have to do in Mexico to have the package back and we want to make sure he do not have charges from Canada. *So dont deliver the package to my address please , the order is **********.*Thanks.

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DHL (Canada)

Complaint issue
Reported by GetHuman3774266
Oct 16th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 375 others
0 customers following this

Timeline

GetHuman3774266 started working on this issue
Oct 16th, 2019 8:49am