Before contacting them, items GetHuman2683421 may need:
Full name, Phone number on order, Email on order, Order Number, and Home and billing address
The issue in GetHuman2683421's own words
I was trying to get some information ... waybill * ***********express envelope **JD*******************origin: MALTA RABAT MALTA*destination : Ontario Service Area --- Canada - sent by: Abela and Abela,* Notaries, Rabat, Malta*to: Carmel Sammut* *** - **** Don Mills RD* North York On Canada M*C *X**was delivered: *Friday March **, **** to:* WRONG ADDRESS*DHL Customer Care said they will try to retrieve it and try to*deliver to correct address.*Where is the envelope now ? I am Carmel Sammut, the person to whom the*envelope was sent.*Please answer by email. I am hearing impaired and communicate better in writing.*********I would like DHL to answer the question by e-mail .
I was trying to get a reply by email rather than phone.*They kept telling me to use the phone.
GetHuman2683421 did not yet indicate what DHL (Canada) should do to make this right.
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