Before contacting them, items GetHuman1930005 may need:
Full name, Phone number on order, Email on order, Order Number, and Home and billing address
The issue in GetHuman1930005's own words
A parcel I sent to Vancouver has been sitting undelivered in your depot in Vancouver since Sunday? please advise what the problem is and why it hasn't been delivered . All the text messages to my phone say awaiting more detail? but they do not say what detail??
GetHuman1930005 did not yet indicate what DHL (Canada) should do to make this right.
I have an issue with DHL (Canada) too
How GetHuman1930005 fixed the problem
We are waiting for GetHuman1930005 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.