I had a package that that was to be sent from Dubai to Toronto. My sister had send that...

GetHuman1651758's customer service issue with DHL (Canada) from November 2018

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The issue in GetHuman1651758's own words
I had a package that that was to be sent from Dubai to Toronto. My sister had send that package from Dubaj which contained some high school documents that i have to submit to my university here in Canada by Friday **th November. The shipment was supposed to arrive at Wednesday but i never received it. When i checked the tracking status it said it was on hold at Ontario services canada on wednesday afternoon. On Thursday *am it said that customs status had been updated in the US. What happened to my package?**This is the latest status : **(DHL Message) AWB: ********** To: EAST YORK, N*N*A ** Nov ** *:** AM - Customs status updated - CINCINNATI HUB,UNITED STATES OF AMERICA Questions? www.dhl.com
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DHL (Canada)

Customer service issue
Reported by GetHuman1651758
Nov 29th, 2018 - 9 mons ago
I have an issue with DHL (Canada) too
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Timeline
GetHuman1651758 started working on this issue
Nov 29th, 2018 9:28am