Before contacting them, items GetHuman1005835 may need:
Full name, Phone number on order, Email on order, Order Number, and Home and billing address
The issue in GetHuman1005835's own words
I appreciate the attention, look I do not understand why the carrier did not comply with a request that was made of some packages that go to my name, I was asked to change the delivery address which confirmed that it would be done, I see in the follow-up that the packages have not been delivered because the person is not, for that reason I asked them to deliver it to my other address, because I am not at home, amazon contact the carrier and I sent the address where you should deliver my packages, here I make the delivery address of which I speak and where you should deliver the packages that go with tracking number ********** - **********, netrega address: **** Rue Saint Hubert, Montr*al, Quebec H*S *M*, phone **********, ************* , I add a second number since I am in Colombia, I ask you please the packages be delivered to the address that I just mentioned and which had already been informed to the carrier.*I appreciate the attention and I remain attentive to any answer in my email *****@***.com.
GetHuman1005835 did not yet indicate what DHL (Canada) should do to make this right.
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