Ordered a sweater on Hanfei*** from DHgate. Since I ordered, the shop is closed. The se...

GetHuman-jogekah's Missing Delivery issue with DHGate.com from March 2021

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The issue in GetHuman-jogekah's own words
Ordered a sweater on Hanfei*** from DHgate. Since I ordered, the shop is closed. The seller didn‘t respond to any requests and declined my refund. One day before the last shipping would expired, the seller *shipped“ my order. The Tracking Link was valid. After the package arrived in destination country, it has been transported to a wrong sorting center (in the north of country- i‘m living in the south). Since yesterday the tracking link says *sucess of delivery“, but I didn‘t received anything. When I try to get more information about the Final destination I have to fill in my postal code as security Check. When I try to, it says *false code“ and I can‘t see detailed info about the Final destination. I think the seller give me a wrong Tracking Number to Scam me. Is there any way to get my Money back? When I try to get a refund, it says the seller has time until Mid of May to sucees the shipping.. But i don‘t want to wait.. *Thanks in advance!

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DHGate.com

Missing Delivery issue
Reported by GetHuman-jogekah
Mar 12th, 2021 - 5 months ago
Not resolved
Seen by 24 customers so far
Similar issue to 4068 others
0 customers following this

Timeline

GetHuman-jogekah started working on this issue
Mar 12th 8:05am
GetHuman-jogekah indicated the issue is not fixed yet.
Mar 12th 12:37pm
GetHuman-jogekah indicated the issue is not fixed yet.
Mar 12th 12:38pm

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