AC unit overflowed in halls and caused water damage to ceilings and sent rust colored d...

GetHuman-hectorfc's customer service issue with D.R. Horton from October 2018

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The issue in GetHuman-hectorfc's own words
AC unit overflowed in halls and caused water damage to ceilings and sent rust colored discharge down external wall leaving rust stains outside. Fire dept was called to examine and was confirmed as a AC leak in the upstairs hallway. Advised not to run AC until problem is fixed so family has bern subjected to uncomfortable temperature in household as it has been days and no response from DR Horton
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D.R. Horton

Customer service issue
Reported by GetHuman-hectorfc
Oct 5th, 2018 - 2 mons ago
I have an issue with D.R. Horton too
Fixed
Seen by 3 customers so far
Similar issue to 10 others
0 customers following this
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GetHuman-hectorfc started working on this issue
Oct 5th 12:23am
GetHuman-hectorfc indicated the issue is not fixed yet.
Oct 7th 3:15am