Dear Sir * Madam,**I am writing to you to raise an issue about: Online shopping**The is...

GetHuman4695490's Complaint issue with Currys from April 2020

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Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman4695490's own words
Dear Sir * Madam,**I am writing to you to raise an issue about: Online shopping**The issue that I have experienced was: Placed order for tuesday next day delivery received email stating delivery Thursday .... This is not not day I have spent an after on and off phone on hold. I eventually got a on line chat who escalated to manager. And was assured of a contact via phone then again same promise by text or email to day I received another text stating delivery changed to * week today. I didn't change this spoke with currier for they say changed by me. I requested that to be cancelled which they agreed. And offered me Friday so next day is now day I three day I am only available on Tues and wednesday due to working nights I have now spent nearly two days on phone on hold and feell Curry's don't care less.**It occurred on: ************This meant that Angry**Apology refund and compensation**I look forward to your prompt response on this matter. As recommended by Trading Standards, I would like to keep a complete record of my case, so please reply to this email address.**Yours faithfully,**Mick Warren

GetHuman4695490 did not yet indicate what Currys should do to make this right.

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Currys

Complaint issue
Reported by GetHuman4695490
Apr 22nd, 2020 - 10 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 1121 others
0 customers following this

Timeline

GetHuman4695490 started working on this issue
Apr 22nd, 2020 1:36pm

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