Bought a hob from Currys online in dec ****. It is not working so called...

GetHuman3899923's customer service issue with Currys from November 2019

Help with my Currys issue
The issue in GetHuman3899923's own words
Bought a hob from Currys online in dec ****. It is not working so called **** *** ****(number on the booklet). Waited ** min for call to be picked up only to be told wrong number . They passed me over to *********** . Spoke to nice guy who apologized after i complained and told me I have to speak to someone else- repair company who will send engineer. He put me through and now waiting for them to pick up. have been waiting ** min for phone to be picked up! The repair guys(external to curries) told me " Currys keep doing this today - that cooker is not repairable -we don't repair them". Now I have to call the very first number I called and tell them everything again. I can't do it now because I am so frustrated. need a ** min break before I call them again.

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Currys

Customer service issue
Reported by GetHuman3899923
Nov 7th, 2019 - a year ago
Fixed
Seen by 8 customers so far
Similar issue to 2098 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman3899923 started working on this issue
Nov 7th, 2019 3:18pm
GetHuman3899923 confirmed the issue is fixed. Hooray!
Nov 7th, 2019 10:18pm