Hi*Bought a laptop in Lincoln store in April **** and just noticed I have been charged...

GetHuman1371189's customer service issue with Currys from October 2018

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The issue in GetHuman1371189's own words
Hi*Bought a laptop in Lincoln store in April **** and just noticed I have been charged £*.** every month since for a repair and support plan I did not agree to. This I found out by searching for ‘product support ag’ and found that many, many others have a similar story to mine below:**I distinctly remember being asked about the support plan and saying NO (I have always said no to such plans and would. It suddenly change for this laptop or your store).*I was then given details of the monthly plan attached to my receipt and I reiterated that I did not want the plan. The assistant wrote ** days on it and put a circle around the telephone number, and I was told that I could use the plan for **days and then it would be automatically cancelled.**Please contact me for bank details to refund £**.** (* x *.**) and also a guarantee that no further payments will be taken.
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Currys

Customer service issue
Reported by GetHuman1371189
Oct 18th, 2018 - a mon ago
I have an issue with Currys too
Not resolved
Seen by 16 customers so far
Similar issue to 268 others
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Timeline
GetHuman1371189 started working on this issue
Oct 18th 7:01pm