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The issue in GetHuman1371189's own words
Hi*Bought a laptop in Lincoln store in April **** and just noticed I have been charged £*.** every month since for a repair and support plan I did not agree to. This I found out by searching for ‘product support ag’ and found that many, many others have a similar story to mine below:**I distinctly remember being asked about the support plan and saying NO (I have always said no to such plans and would. It suddenly change for this laptop or your store).*I was then given details of the monthly plan attached to my receipt and I reiterated that I did not want the plan. The assistant wrote ** days on it and put a circle around the telephone number, and I was told that I could use the plan for **days and then it would be automatically cancelled.**Please contact me for bank details to refund £**.** (* x *.**) and also a guarantee that no further payments will be taken.
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