Instant Pot IP-DUO*p V* given as Christmas gift does not lock when pressurized and has...

GetHuman1964884's customer service issue with Cuisinart from January 2019

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The issue in GetHuman1964884's own words
Instant Pot IP-DUO*p V* given as Christmas gift does not lock when pressurized and has other problems. It takes ** minutes after pressing start to warm up and start counting down. I thought that was normal but my sister said it should only take * minutes. The little metal valve cylinder comes out of the top and my sister said that shouldn't happen either. She owns one and loves it and gifted this one to me. Retailer unable to help as it's past return date. I hope you can send me some parts or something I don't think this is safe to use. Thank you, Joe
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Customer service issue
Reported by GetHuman1964884
Jan 14th, 2019 - 9 mons ago
I have an issue with Cuisinart too
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GetHuman1964884 started working on this issue
Jan 14th 9:30pm