My name is Hayley way and I’ve been having some trouble. I hate to be a pain but I’ve b...

GetHuman-goallie's Overcharge/Strange charge issue with Crunch Gym from January 2020

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If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman-goallie's own words
My name is Hayley way and I’ve been having some trouble. I hate to be a pain but I’ve been going through quite the runaround with canceling my training. I thought it was taken care of a few days ago and they said I would be refunded one of the payments that was taken out. But today I just got charged again. I’m not sure what’s going on I did in fact cancel my training. I haven’t even done any training sessions at all But this is a lot of money to be taken out of my account without me knowing. I find it quite ridiculous that this keeps happening when I did in fact cancel almost two weeks ago. It’s going to take a long time for me to get this money back and it is not my fault so I think something needs to be done about this. I cannot afford to wait a few weeks to get back $*** when I was told I wouldn’t be charged at all after I cancelled. Something needs to be done about this. I’ve been charged * times total making the total $*** when I haven’t trained at all.

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Crunch Gym

Overcharge/Strange charge issue
Reported by GetHuman-goallie
Jan 16th, 2020 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 311 others
0 customers following this

Timeline

GetHuman-goallie started working on this issue
Jan 16th, 2020 2:56pm
GetHuman-goallie indicated the issue is not fixed yet.
Jan 16th, 2020 2:57pm
GetHuman-goallie indicated the issue is not fixed yet.
Jan 16th, 2020 2:57pm
GetHuman-goallie indicated the issue is not fixed yet.
Jan 16th, 2020 2:57pm

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