My name is William Messer and I have been a lifetime member of Crunch Fitness In Georgi...

GetHuman-bmesseru's customer service issue with Crunch Gym from October 2019

Help with my Crunch Gym issue
The issue in GetHuman-bmesseru's own words
My name is William Messer and I have been a lifetime member of Crunch Fitness In Georgia since the ****s. I have been out of pocket, so to speak, since **** and have lost my membership card and any corresponding paperwork. I was located in Cobb, Marietta, Georgia when I received the membership. Can you assist me in the reissue of my Crunch Fitness membership card please. My email is *****@***.com and my cell ***-***-****. Thank you!

GetHuman-bmesseru did not yet indicate what Crunch Gym should do to make this right.

How GetHuman-bmesseru fixed the problem
I was able to speak to a Crunch representative over the phone. Although she was NOT very pleasant or helpful, I finally pulled an email address out of her for the corporate office that deals with customer service issues. As soon as I sent an email, I received a service number with an email that promised a fast resolution. That has been two days and nothing yet. That email is *****@***.com
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Crunch Gym

Customer service issue
Reported by GetHuman-bmesseru
Oct 22nd, 2019 - 3 years ago
Fixed
GetHuman-bmesseru shared how to fix
Seen by 17 customers so far
Similar issue to 736 others
0 customers following this
Items needed
Account holder name
Membership number
Email address on the account
Billing address

Timeline

GetHuman-bmesseru started working on this issue
Oct 22nd, 2019 12:31am
GetHuman-bmesseru indicated the issue is not fixed yet.
Oct 22nd, 2019 7:51pm
GetHuman-bmesseru indicated the issue is not fixed yet.
Oct 22nd, 2019 7:53pm
GetHuman-bmesseru indicated the issue is not fixed yet.
Oct 23rd, 2019 1:24am
GetHuman-bmesseru confirmed the issue is fixed. Hooray!
Oct 23rd, 2019 1:26am
GetHuman-bmesseru confirmed the issue is fixed. Hooray!
Oct 25th, 2019 9:42am