I paid for * phone and service for a month on sep **th and now they said they are shutt...

GetHuman3790421's Overcharge/Strange charge issue with Cricket Communications from October 2019

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Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman3790421's own words
Im trying to avoid shut off on the **th my bill is not due till the **th ive only had the phones for two weeks so why are they trying to charge me twice ... I paid for * phone and service for a month on sep **th and now they said they are shutting of my phones if i dont pay by the ** my bill is due oct. ** * month.
I had to explain my bill cycle to them if i came in on Sep **th and got two lines of service why are the trying to rip me off and make me pay on the ** i never had sevice untill the ** of sep a monthly plan is not every * weeks who dose that.
Just fix the mistake in the computer and i will continue makeing my payment of $**.** on the **th of Oct. And every month after that that was the deal Like thats when its due not the **th nobody pays every two weeks
Im new i expect to get what i paid upfront for a month of service on my phones not too be shut off
I guess i could switch services why should i have too pay for services twice in a month im on a fixed income thays why i waited till the **th becouse thats when i get my ssi
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Cricket Communications

Overcharge/Strange charge issue
Reported by GetHuman3790421
Oct 18th, 2019 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 376 others
0 customers following this

Timeline

GetHuman3790421 started working on this issue
Oct 18th, 2019 7:57pm

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