First of all why do y’all not have a phone number. This is regarding my credit score th...

GetHuman-markusat's customer service issue with Creditkarma.com from October 2018

13 views | 1677 similar | 0 following
Help with my Creditkarma.com issue
First: share to improve GetHuman-markusat's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-markusat's next move: find and follow the right step-by-step guide.
Creditkarma.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-markusat will need to dig through the advice provided by Creditkarma.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-markusat can let us know if they help or not.
The issue in GetHuman-markusat's own words
First of all why do y’all not have a phone number. This is regarding my credit score that was dropped a significant amount due. I did talk to my bank about the problem and they said it most likely is a mistake on Credit karma. This is the message I have received “*Overall, you're doing a great job of keeping your balances low, but sometimes even a small increase can cause your score to go down. To maintain a healthy Credit Card Utilization rate, try to keep your total balances below **% of your total credit limits.*Between March **, **** and July **, ****, your NAVY FEDERAL CR UN credit card balance increased by $*** from $* to $***” I asked my bank if this will affect my credit card in a bad way and he said the only way this could affect your credit score is if you personally do not pay it off before the due date each month and I have and I have record showing this. So maybe I should not take Credit karma so serious and take my service somewhere else. I would greatly appreciate you explaining this all to me thank you very much.

GetHuman-markusat did not yet indicate what Creditkarma.com should do to make this right.

How GetHuman-markusat fixed the problem

We are waiting for GetHuman-markusat to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Creditkarma.com's attention and get better help faster. Tap below to get started.
Having Creditkarma.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-markusat fixes it.
This email address isn't valid

Creditkarma.com

Customer service issue
Reported by GetHuman-markusat
Oct 19th, 2018 - 4 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 1677 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Email address on account

Timeline

GetHuman-markusat started working on this issue
Oct 19th, 2018 3:59pm

Moving? Compare and Schedule Free.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians