Hello, **I am writing in regards to an issue that i am having. My bank account was hack...

GetHuman2390646's customer service issue with Credit One Bank from March 2019

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The issue in GetHuman2390646's own words
Hello, **I am writing in regards to an issue that i am having. My bank account was hacked and someone withdrew over $*,*** out of my bank account it has been extremely hard to keep up with my bills and i have been living paycheck to paycheck. I have been fighting this since Thanksgiving when it happened. The bank denied my claim and my rebuttal and basically said i lost $****, not only did the person withdraw the money they left my account in the negatibe of $**** that i also have to pay in order to open a new bank account. I sometimes am a day or so late with my payment as i have to wait to get paid to pay my bills. I made a payment on *** for $**.** however i also got charged a $** late fee the same day. Is there anyway to please waive this charge as i am trying to recuperate from my loss.
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Credit One Bank

Customer service issue
Reported by GetHuman2390646
Mar 6th, 2019 - 8 mos ago
I have an issue with Credit One Bank too
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Seen by 3 customers so far
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GetHuman2390646 started working on this issue
Mar 6th 8:59pm