On your verify page is your question of what 'province we reside in'. You present ever...

GetHuman-sbennerm's customer service issue with Credit Karma from November 2020

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The issue in GetHuman-sbennerm's own words
On your verify page is your question of what 'province we reside in'. You present every option but the 'United States'! How can I verify my province correctly if you 'do not' have this option available-------------therefore, 'I cannot get verified and proceed to obtain my credit score'! What is wrong with you people! The same problem is with listing my zip code which stipulates not stating an 'A* or something number. You are making it impossible to give information inorder to receive credit information. What is the point? You make it impossible to talk to one of your representatives to clear up problems like this and you take weeks to respond and address them if your aim is to address them at all. I know I speak for may thousands of your customers *experiencing these problems. What and when are you going to address these issues?

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Customer service issue
Reported by GetHuman-sbennerm
Nov 12th, 2020 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 3211 others
0 customers following this


GetHuman-sbennerm started working on this issue
Nov 12th, 2020 4:39am