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Crayola Customer FAQ

Top Answers & How-to Guides

What is Crayola's Phone Number?

The question we are asked most often is about how to talk to Crayola customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I use Crayola products for professional art projects?

Yes, you can use Crayola products for professional art projects. While Crayola is generally known for its products aimed at children,...
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Age Range

What are the recommended age ranges for Crayola products?

Crayola offers a wide range of products designed to cater to different age groups and developmental stages. Our products are generally...
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Safety

Are Crayola products non-toxic?

Yes, all Crayola products are non-toxic. Safety is our top priority at Crayola, and we understand the importance of providing safe...
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Versatility

Can Crayola crayons be used on different surfaces?

Yes, Crayola crayons can be used on various surfaces. Our crayons are designed to work on paper, including coloring books, construction...
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Washability

Do Crayola markers wash off from skin easily?

Yes, Crayola markers are designed to wash off from skin easily. Whether you have used classic markers or our specialized washable markers,...
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Craft Projects

Can Crayola crayons be melted and used for craft projects?

Yes, Crayola crayons can be melted and used for various craft projects. Melting crayons is a popular technique among DIY enthusiasts...
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Storage

What is the best way to store Crayola markers?

The best way to store Crayola markers is to keep them in a cool, dry place. It is ideal to store them horizontally, with the caps securely...
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Specialty Products

Do you offer any specialty or limited edition Crayola products?

Yes, Crayola does offer specialty and limited edition products. We understand that our customers have unique preferences, which is...
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Sustainability

Are Crayola products made with sustainable materials?

Yes, Crayola is committed to sustainability and uses sustainable materials in their products. They understand the importance of preserving...
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Animal Testing

Are Crayola products tested on animals?

No, Crayola does not test any of its products on animals. At Crayola, we prioritize the safety and well-being of both children and...
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Professional Use

Can I use Crayola products for professional art projects?

Yes, you can use Crayola products for professional art projects. While Crayola is generally known for its products aimed at children,...
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Help me with my Crayola customer service issue

Ask any question you have about Crayola customer service. We will do our best to get you answers right away.
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