when installing my new modem at my home I had to call Cox to finalize it. The rep said...
GetHuman922571's customer service issue with Cox Internet Connectivity Tech Support from July 2018
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The issue in GetHuman922571's own words
when installing my new modem at my home I had to call Cox to finalize it. The rep said that she saw a weak signal and asked if I wanted a technician to come and check it out. I declined, waiting to see if it would be an issue. I use remote desktop from home to connect to my office computer. My connection is dropped frequently and it has to reconnect which is time consuming and aggravating. I think it has to do with the weak signal that the Cox rep saw when setting up my modem. need help to resolve this.
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