cannot open email. after login, I keep getting "Not connected to****or "check connectio...

GetHuman-chieftam's customer service issue with Cox Internet Connectivity Tech Support from June 2018

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The issue in GetHuman-chieftam's own words
cannot open email. after login, I keep getting "Not connected to****or "check connections". The computer runs on WIFI.
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Cox Internet Connectivity Tech Support

Customer service issue
Reported by GetHuman-chieftam
Jun 25th, 2018 - 4 mons ago
I have an issue with Cox Internet Connectivity Tech Support too
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Seen by 4 customers so far
Similar issue to 7 others
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GetHuman-chieftam started working on this issue
Jun 25th 4:04pm