I got the following email with NO explanation why. Now I have missed the sale that ende...

GetHuman-inkygott's customer service issue with Costco (Canada) from October 2018

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The issue in GetHuman-inkygott's own words
I got the following email with NO explanation why. Now I have missed the sale that ended oct **!!!**Order Cancelled*We regret to inform you that we were unable to process your Costco.ca order.*Please review the information below to ensure it is correct.*Order Number*********** *Cancellation Date************If you find a discrepancy, please make the appropriate changes prior to placing another order. **Thank You,*Costco.com Customer Service*Your credit card has not been charged and Costco has released the bank pre-authorization. **If the purchase was made using a Costco Cash Card, please allow **-** hours for this cash card to be reloaded. **To continue shopping or to place a new order, please visit Costco.ca*Please do not reply to this email. This is an automated email notification, and replies to this email are routed to an unmonitored mailbox. For assistance please contact Customer Service.

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Costco (Canada)

Customer service issue
Reported by GetHuman-inkygott
Oct 22nd, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 18 others
0 customers following this

Timeline

GetHuman-inkygott started working on this issue
Oct 22nd, 2018 4:00pm