I live in a * bedroom apartment near MSU's campus. A roommate moved out in December an...
GetHuman2604143's customer service issue with Consumers Energy Company from March 2019
12 views | 252 similar | 0 following
Help with my Consumers Energy Company issue
How did GetHuman2604143 do it?
Waiting to hear how GetHuman2604143 fixed the problem to share with other customers.
The issue in GetHuman2604143's own words
I live in a * bedroom apartment near MSU's campus. A roommate moved out in December and our bill spiked tremendously for the last * months. We keep our thermostat at ** degrees and don't have lights on unnecessarily. Last week maintenance came to our apartment to conduct inspections and discovered the closet light for the roommate who moved out was left on by the cleaning company and has been on for * months straight. We didn't have access to the room to know the light was on. In contacting the leasing office to ask for an adjustment due to their cleaning staff leaving the light on unbeknownst to us, we were told the fluorescent light in the closet uses little energy and would not cause our bill to increase that much. Can you advise if a fluorescent light is left on for * months, would it increase our energy bill?
GetHuman2604143 did not yet indicate what Consumers Energy Company should do to make this right.
I have an issue with Consumers Energy Company too
How GetHuman2604143 fixed the problem
We are waiting for GetHuman2604143 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.