I live in a * bedroom apartment near MSU's campus. A roommate moved out in December an...

GetHuman2604143's customer service issue with Consumers Energy Company from March 2019

12 views | 252 similar | 0 following
Help with my Consumers Energy Company issue

How did GetHuman2604143 do it?

Waiting to hear how GetHuman2604143 fixed the problem to share with other customers.
The issue in GetHuman2604143's own words
I live in a * bedroom apartment near MSU's campus. A roommate moved out in December and our bill spiked tremendously for the last * months. We keep our thermostat at ** degrees and don't have lights on unnecessarily. Last week maintenance came to our apartment to conduct inspections and discovered the closet light for the roommate who moved out was left on by the cleaning company and has been on for * months straight. We didn't have access to the room to know the light was on. In contacting the leasing office to ask for an adjustment due to their cleaning staff leaving the light on unbeknownst to us, we were told the fluorescent light in the closet uses little energy and would not cause our bill to increase that much. Can you advise if a fluorescent light is left on for * months, would it increase our energy bill?

GetHuman2604143 did not yet indicate what Consumers Energy Company should do to make this right.

How GetHuman2604143 fixed the problem

We are waiting for GetHuman2604143 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Consumers Energy Company's attention and get better help faster. Tap below to get started.
Having Consumers Energy Company issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2604143 fixes it.
This email address isn't valid

Consumers Energy Company

Customer service issue
Reported by GetHuman2604143
Mar 27th, 2019 - 2 years ago
Fixed
Seen by 12 customers so far
Similar issue to 252 others
0 customers following this
Items needed
Account holder name
Account number
Billing address

Timeline

GetHuman2604143 started working on this issue
Mar 27th, 2019 3:11pm
GetHuman2604143 confirmed the issue is fixed. Hooray!
Mar 27th, 2019 3:23pm