To Whom,* This protest is with an overriding abundance of just cause!!!, and then so...

GetHuman-godbroth's customer service issue with Consumer Cellular from October 2018

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The issue in GetHuman-godbroth's own words
To Whom,* This protest is with an overriding abundance of just cause!!!, and then some. "Clear as a highway sign" (per Motown's Martha and the Vandellas), Consumer Cellular (CC) has imposed imminently needless violations of various of my Constitutionally guaranteed, human, civil, and legal rights to the extent of serious criminal offenses against myself* Federal, State, and City*County criminality. Upper most is senior abuse in my considered, highly experienced and deductive conclusion*s, clearly deliberated herein to my best ability.* This whole deliberation was perpetrated on myself as a characterless result of my business relationship with CC.* On **-**-**** I bought a CC cell phone and subscribed to a CC phone plan activated that day. Until **-**-**** I was prevented from accessing Wi-Fi calling due to a premedicated, dupicitous, scrupleless set up by CC that exists nowhere else in cell phone land!!!!! This being the requirement of an "E*** Address. Solely due to this self-evident complicity, I was unable to utilize Wi-Fi calling and unjustly charged data rates instead. This due to a unique E*** address requirement of CC's which, incidentally, had been in place since the inception of my activation I finally learned!!!!! This in spite of my verified connection with AT&T's Access Program's *** Wi-Fi connection!!!!!!! * A good amount of time passed before I caught on to the prior described entrapment. Finally, while calling CC countless times, spending inestimable of my nearing ** year old time, I finally was put in touch with your "technical (sic) department" who were of zero avail!!!!! On the contrary, they were imminent in a many tme and time again futile needless time consuming wild goose chase mainly due to the readily self-evident, overriding, INCOMPETENCE. There was no relief at your Target company collaborators. Technological under astuteness,"techs"-wise, is their calling card at the Mission near *th St. facility. Time forcibly squandered?? A conservative estimate is, at the very least overall, is twenty (**) hours of my nearing ** year old time.* Finally, a long, long, suffering*suffered blessing thank Heaven. After enduring a long suffering phone endeavor to your technical department, and after having to employ a hang up-call back maneuvor over about forty-five a (**) minute ordeal I was able to exact my demand to speak with a supervisor. She was amicable and willing but under qualified. After about a patient thirty (**) minute determined attempt, she admitted defeat but, uniquely considerate, she interjected that she would turn my issue over to her manager whom, she said, was more knowledgeable. After a good length period she got us hooked up. * The gent led me through several maneuvors over about an hour's time without getting the E*** impediment solved he insisted that a "mal-function was in this recently bought brand new phone and recommended that I return or exchange the phone. We parted ways at this point.* On the aforesaid date, **-**-****, I took the phone to the Target of purchase. I went to give their techs one (*) more chance. A bad misstep turned a great blessing!!!* After another very lengthy utterly futile sufferrage* as I was gathering my stuff to go to the returns* exchange sector an amicable non tech clerk listened to my issue and said, though not a technician, to allow him to take a look.* To shorten this, in less than FIVE minutes, he had my Wi-Fi calling feature OPERATIONAL!!!!!!!!!!!!!!! We made a call and the Wi-Fi icon appeared as the literature pointed out. As a matter of fact, a congratulatory message pointed out this as " my first (*st) Wi-Fi call!!!!! This after forty-eight (**) days of paying data rates caused by this treacherous bull****!!!!! * I hereby demand full omni-monetary recompense relative to your fraudulent charges and my abusive ordeal due to Consumer Cellular's derilection of duty.* GodBrother Soulja

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Consumer Cellular

Customer service issue
Reported by GetHuman-godbroth
Oct 15th, 2018 - 4 years ago
Seen by 11 customers so far
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GetHuman-godbroth started working on this issue
Oct 15th, 2018 12:26pm
GetHuman-godbroth indicated the issue is not fixed yet.
Oct 15th, 2018 12:27pm

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