I am heading out of country on a vacation and wanted to put international roaming on my...

GetHuman-pbleadbu's customer service issue with Consumer Cellular from September 2018

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I am heading out of country on a vacation and wanted to put international roaming on my Doro ***. I checked out the info at https:**www.consumercellular.com*Help*international-rates. Ok, seems to be no big deal. I called (***) ***-**** to get that set up. "No problem...." , "you just need a SIM that can be had at Target...", "...then I can get it set up..."*Sweet. Then, NO Doro is *G the Tmobile****** is *G. Two flipping hours later standing in Target I HAVE to buy an Alcatel phone, which gets crappy coverage with Tmobile, get my Doro with the original SIM reactivated, oh......"...which by the way will take a few days..." WTF!.... and... "you Might have a working phone in Denmark..." How nice about *hour and about $** later and I'm still not sure I can contact my ride at the airport. On either side of the Atlantic at this point.*So I'll tell what will happen if I do not have an operating phone when I touch down at Kastrup. I will take both phones and hurl them into K*ge Bugt and apon returning home will find another cell phone provider and another phone.

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Consumer Cellular

Customer service issue
Reported by GetHuman-pbleadbu
Sep 14th, 2018 - 3 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 353 others
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GetHuman-pbleadbu started working on this issue
Sep 14th, 2018 1:41am
GetHuman-pbleadbu shared this issue with others over email
Sep 14th, 2018 1:41am