I went to Ulta on June *, **** on Richmond Avenue with the express purpose of buying a...

GetHuman-ekisluk's Complaint issue with Conair from June 2019

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The issue in GetHuman-ekisluk's own words
I went to Ulta on June *, **** on Richmond Avenue with the express purpose of buying a set of hot rollers. I picked up a set and brought it to the cashier. I told the cashier that there was a sign "Gift with Purchase". I was told that they were out of the gift however it was a piece of ****. I then said I would go to another store at which time I was told don't bother as the gift was a piece of ****. I called your customer service line and was told "Well, that is just one persons opinion" Nothing more, nothing less. Needless to say, I will never buy another Conair product. I would have expected someone to offer to send me a Conair product, but that seems too much to ask for. Your customer service is lacking and a waste of time. If a retailer spoke about my products the way Ulta spoke about yours, I would have expected more of a reaction that "Well that is just one person's opinion"

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Conair

Complaint issue
Reported by GetHuman-ekisluk
Jun 12th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 361 others
0 customers following this

Timeline

GetHuman-ekisluk started working on this issue
Jun 12th, 2019 7:51pm
GetHuman-ekisluk indicated the issue is not fixed yet.
Jun 12th, 2019 7:52pm
GetHuman-ekisluk indicated the issue is not fixed yet.
Jun 12th, 2019 7:52pm

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