I am from Singapore. I met a stranger at the KUL airport terminal M yesterday. He misse...

GetHuman-caijinx's customer service issue with Commonwealth Bank from September 2018

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The issue in GetHuman-caijinx's own words
I am from Singapore. I met a stranger at the KUL airport terminal M yesterday. He missed his flight and he cannot pay for the ticket amendment due to his card not being activated yet. I offered to help him by drawing cash for him and he would transfer me through his mobile bank app. I have the transfer screen capture and some details but I am not sure if it is safe and genuine. I checked my account earlier but the money have not gotten through yet. Hence, I need some help on the transfer verification. Below are the information of the screen capture:** Chua Kim Heng (my name)** ***-*****-* (my bank account)** $**** (did not state the currency)** From: Smart Access (***-*** ********)** Date: ** Sep **** **:** (Syd*Melb time)** Description: From (empty)** Receipt no: N*************Please kindly assist my query. Thank you very much!

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Commonwealth Bank

Customer service issue
Reported by GetHuman-caijinx
Sep 18th, 2018 - 3 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 99 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number

Timeline

GetHuman-caijinx started working on this issue
Sep 18th, 2018 1:45pm

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