I got a letter about how my free checking account was being UPGRADED to start charging...

GetHuman782706's customer service issue with Commerce Bank from June 2018

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The issue in GetHuman782706's own words
I got a letter about how my free checking account was being UPGRADED to start charging me unless I keep an average balance of *k. All this does is make me want to pay off my ****** commerce card with ****** minimal rewards and move all of my money elsewhere.*The letter also lists the items below as positive perks.*No fee for ATM transactions... who the f uses ATMs* buy chap stick and get cash back *notanupgrade*Order free checks... again* who uses checks? *notanupgrade*Higher interest rate... the letter I received doesn’t say how much higher but it only has to be more than .**% **** *stillwouldntconsiderthisanupgrade*Preferred Rates... other banks offer way better rates. *The bottom of your letter says challenge accepted. I’ll challenge you to beat any better deal I can find on checking, savings and credit.
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Commerce Bank

Customer service issue
Reported by GetHuman782706
Jun 14th, 2018 - 9 mons ago
I have an issue with Commerce Bank too
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Seen by 2 customers so far
Similar issue to 4 others
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Timeline
GetHuman782706 started working on this issue
Jun 14th, 2018 1:55am