There are cockroaches in the room, customer service is horrible, AC isn’t working and I...

GetHuman6081921's customer service issue with Comfort Inn from May 2021

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The issue in GetHuman6081921's own words
There are cockroaches in the room, customer service is horrible, AC isn’t working and I was told that they would send somebody up however the person never showed so we called down to the front desk again and was then told that it’s Shut off due to the weather outside which makes no sense because out of every hotel that has central air and heating they never shut a specific one off because it should be left up to the customer whether or not they want hot or cold air no matter what the temperature is outside or if it’s raining.

GetHuman6081921 did not yet indicate what Comfort Inn should do to make this right.

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Comfort Inn

Customer service issue
Reported by GetHuman6081921
May 18th, 2021 - a month ago
Not resolved
Seen by 2 customers so far
Similar issue to 12 others
0 customers following this


GetHuman6081921 started working on this issue
May 18th 6:04am