I was given this number ****-***-**** by Steve from Xfinity Security Home report. He s...

GetHuman981013's customer service issue with Comcast - Xfinity Home Security Systems from August 2018

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The issue in GetHuman981013's own words
I was given this number ****-***-**** by Steve from Xfinity Security Home report. He stayed with me noting the inconsistencies and lack of pre authorization. He tried and succeeded to clarify the situation in case * CR*********. I was on hold for * hour and ** minutes. I couldn't hold any longer. I was following his instructions, he seemed clever and aware that something sketchy was going on. I would appreciate a call to finish what he asked I tell the person who answered. No one did.
GetHuman981013 did not yet indicate what Comcast - Xfinity Home Security Systems should do to make this right.
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How GetHuman981013 fixed the problem
until the situation that I first addressed with you, and can still see the attempt at contact. Nothing can or will be done properly
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Comcast - Xfinity Home Security Systems

Customer service issue
Reported by GetHuman981013
Aug 12th, 2018 - 7 mons ago
I have an issue with Comcast - Xfinity Home Security Systems too
Fixed
GetHuman981013 shared how to fix
Seen by 6 customers so far
Similar issue to 24 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
Timeline
GetHuman981013 started working on this issue
Aug 12th, 2018 12:06am
GetHuman981013 shared this issue with others over email
Aug 12th, 2018 12:06am
GetHuman981013 shared this issue with others over email
Aug 12th, 2018 1:58am
GetHuman981013 confirmed the issue is fixed. Hooray!
Aug 15th, 2018 7:41pm