How does the 24/7 professional monitoring work?

Comcast - Xfinity Home Security Systems offers 24/7 professional monitoring to ensure the highest level of security for your home. Our monitoring service works by constantly monitoring the signals from the security devices installed in your home. These devices, such as sensors and cameras, detect any suspicious activities or intrusions. Once a potential threat is detected, the security system quickly sends an alert to our monitoring centers. Our highly-trained professionals assess the situation and promptly contact you to verify the incident. If a confirmed threat is established, our team will notify the appropriate emergency responders to take action. This continuous monitoring and quick response capability provide you with peace of mind, knowing that your home is being protected at all times by our dedicated professionals.