ComPsych Customer FAQ

NGE, or "No GRA for EAP claim," is an acronym used in Explanation of Benefits (EOB) documents. It suggests that there's no Group Reimbursement Account (GRA) set up for your Employee Assistance Program (EAP) claim. It often applies to providers who submit claims for reimbursement for services provided under an EAP. You might need to discuss with ComPsych or your billing department to resolve this issue or identify the correct way to submit claims for EAP services.