ComPsych Customer FAQ

I'm sorry, but we cannot provide the specific email address for ComPsych's appeal inquiry for claims. However, you'll find the most up-to-date contact information for ComPsych on this page that you are viewing. They have dedicated channels to handle such issues securely, respecting your privacy and data security.

NGE, or "No GRA for EAP claim," is an acronym used in Explanation of Benefits (EOB) documents. It suggests that there's no Group Reimbursement Account (GRA) set up for your Employee Assistance Program (EAP) claim. It often applies to providers who submit claims for reimbursement for services provided under an EAP. You might need to discuss with ComPsych or your billing department to resolve this issue or identify the correct way to submit claims for EAP services.