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ComPsych Customer FAQ

Top Answers & How-to Guides

What is ComPsych's Phone Number?

The question we are asked most often is about how to talk to ComPsych customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What if I need immediate help or in case of an emergency?

If you find yourself in need of immediate help or facing an emergency, ComPsych is here to assist you. Our dedicated team is available...
Ask any question you have about ComPsych customer service, get an answer now.

Recent ComPsych Customer Questions

what is ComPsych appeal inquiry email address for claims?

I'm sorry, but we cannot provide the specific email address for ComPsych's appeal inquiry for claims. However, you'll find the most up-to-date contact information for ComPsych on this page that you are viewing. They have dedicated channels to handle such issues securely, respecting your privacy and data security.
Asked Jun 19, 2024 5:24 PM

What does this mean on my EOB? I am a provider. **NGE: No GRA for EAP claim

NGE, or "No GRA for EAP claim," is an acronym used in Explanation of Benefits (EOB) documents. It suggests that there's no Group Reimbursement Account (GRA) set up for your Employee Assistance Program (EAP) claim. It often applies to providers who submit claims for reimbursement for services provided under an EAP. You might need to discuss with ComPsych or your billing department to resolve this issue or identify the correct way to submit claims for EAP services.
Asked Mar 21, 2024 7:53 PM

Help me with my ComPsych customer service issue

Services Offered

What services does ComPsych offer?

ComPsych offers a wide range of services catered to improving the well-being of individuals and organizations. These include employee...

Cost of Services

What is the cost of ComPsych services?

The cost of ComPsych services varies depending on several factors. ComPsych offers a range of programs and services tailored to meet...

Insurance Coverage

Can I use ComPsych services if I don't have insurance?

Yes, you can still access ComPsych services even if you don't have insurance. ComPsych offers various programs and services that cater...

Confidentiality

Is ComPsych confidential?

Yes, ComPsych is committed to maintaining confidentiality. As a global provider of employee assistance programs, ComPsych understands...

Referral Requirement

Do I need a referral to see a therapist through ComPsych?

No, you do not need a referral to see a therapist through ComPsych. ComPsych offers direct access to their network of therapists, allowing...

Types of Therapy

What types of therapy are available through ComPsych?

ComPsych offers a wide range of therapy options to meet the diverse needs of individuals. Our therapy services include individual counseling,...

Choosing a Therapist

Can I choose my own therapist through ComPsych?

Yes, you have the freedom to choose your own therapist through ComPsych. They have an extensive network of licensed therapists and...

Availability

Can I access ComPsych services outside of regular business hours?

Yes, ComPsych services can be accessed outside of regular business hours. ComPsych understands that personal and work-related issues...

Emergency Assistance

What if I need immediate help or in case of an emergency?

If you find yourself in need of immediate help or facing an emergency, ComPsych is here to assist you. Our dedicated team is available...
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